Infinite Back Order
Did I mention that I am still waiting on my Logitech Bluetooth Headset? Apparently it's still on backorder, just like it has been for about the last 3 months. One I'll get it... maybe... or something. I called them and they said it was still on backorder, but that they had the next shipment coming in any day. That was a week ago. No sign yet.
I wonder what the reasonable limit to wait on something like this is? I would guess that 3 months is well past it, but I wonder what it was (for next time).
Headset Hoo-Ha
Well, I got the replacement headset from Amazon... which had exactly the same problem as the first one!
I called Logitech this time, and talked to a guy called David who was really helpful. We went through the process of pairing, connecting etc. Tried turning off anything else bluetooth in the area (i.e. phone and iPAQ); nothing worked. Apparently there is a known issue with their Mobile Phone Suit software that can cause a similar problem, but I wasn't using that anyway, so that wasn't the case.
After trying everything we could think of, David checked the product number (on the barcode) and apparently mine was one of the original release ones. They have upgraded the firmware since that model to make multiple-pairings and different profile support better. I've sent back the headset (to Logitech in CA this time), at my expense ($12.50!), and they're apparently going to send me one of the newer models to see if that will work, so fingers crossed.
Defective Logitech Headset
I'm returning my headset to Amazon for a replacement already! I contacted Logitech support, and basically they said return it because it sounds defective. I suppose that's a good thing (i.e. that they aren't messing me around).
This will be my first return to Amazon. I'm very impressed with their service for purchases, so we'll see how things go with a return :)
First slight problem - part of their process is to print out a label that you use on your return package, so that you don't have to pay postage. On their page where it is generated, it looks great. Of course they forgot that the default setting is to not print background or borders, so it doesn't look as good when printed. They should have generated the entire thing as an image and done it exactly as they wanted... Oh well.
Logitech Bluetooth Headset
I had to do it.
I've just ordered a Logitech Bluetooth Headset from Amazon.com, which I should be able to use with:
- My PC (diNovo Bluetooth hub) - Should be great with Skype!
- My Mobile/Cell Phone - For normal calls, and for listening to the radio/mp3s (radio doesn't work without a headset for some reason)
- My iPAQ H5550 - For listening to mp3s mainly, since it doesn't operate as a phone, although I suppose I could use it for PocketSkype as well
I looked at a Jabra EasySpeak (250), but decided on the Logitech headset (despite it's size), based largely on all the comments and user reviews around the place saying that the audio quality on the Jabra isn't that great, and that it is excellent on the Logitech one. I'm not really expecting to use it much for my mobile phone anyway, so being invisible isn't of great concern to me at this point :)
